Privacy Policy

Responsible Entity:
Itampolo NB Project Ltd
10th Floor, Standard Chartered Tower, 19 Cyber City, Ebene, Mauritius

 contact@ahuviresort.com

1. Introduction

At AHUVI Golf & Spa Resort, operated by Itampolo NB Project Ltd, your privacy and trust are our highest priorities. We are fully committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR – EU), the Data Protection Act of Mauritius, and applicable international privacy standards, including the California Consumer Privacy Act (CCPA – US).

This Privacy Policy explains:

• What information we collect,
• How we use and protect it,
• Your rights as a data subject,
• How you can contact us regarding your personal data.

2. Data We Collect

We may collect and process the following categories of personal data:

• Identity Information: name, surname, nationality, contact details (email, phone number, WhatsApp, address).
• Financial Information: necessary data for investment processing, payments, escrow accounts, and legal compliance.
• Transactional Information: property bookings, investment applications, purchase agreements, and related contracts.
• Technical Information: IP address, browser type, geolocation, cookies, and user behavior on the website.
• Communications: emails, phone calls, forms, WhatsApp messages, and chat interactions.

3. Purpose of Use

Your personal data is used strictly for:

• Transaction Management: processing investment applications, property sales, reservations, and financial compliance.
• Legal & Regulatory Compliance: fulfilling obligations under Mauritian, Malagasy, and international laws (KYC, AML, tax reporting).
• Customer Relations: responding to inquiries, providing personalized assistance, and maintaining communication.
• Marketing & Communication: sending newsletters, project updates, and promotional offers (with prior consent).
• Operational Improvements: enhancing website functionality, analytics, and user experience.

4. Data Sharing & Third Parties

We never sell personal data. However, we may share limited data with:

• Legal & Notarial Authorities (Mauritius & Madagascar) for property transfers and regulatory filings.
• Banking & Escrow Institutions for financial transactions.
• Insurance & Compliance Partners (e.g., Sanlam-Allianz, Egis, Socotec) to ensure guarantees and structural warranties.
• Technology Providers (secure hosting, CRM systems, cloud storage) solely to deliver services.

All third parties are bound by strict confidentiality and data protection agreements.

5. Data Retention & Security

• Data is retained for the period required to fulfill contractual, fiscal, and regulatory obligations.
• Security measures include encryption, secure servers, multi-factor authentication, and restricted access protocols.
• Sensitive data (financial or legal) is stored exclusively on certified secure platforms.

6. Your Rights

Under GDPR, DPA (Mauritius), and other applicable laws, you have the right to:

• Access your personal data,
• Rectify or update inaccurate information,
• Request erasure (“right to be forgotten”),
• Restrict or object to processing,
• Withdraw consent for marketing at any time,
• Data portability, where applicable.

To exercise your rights: contact us at privacy@ahuviresort.com